Privacy Policy

At D&P Marchand, protecting your privacy is essential. This Privacy Policy is designed to inform you about how we collect, use, store, and protect your personal information when you use our website or services.


1. Collection of Personal Information

  • We collect certain information when you:
  • Fill out a form on our website (quote request, contact, newsletter subscription, etc.)
  • Make a purchase or request a service
  • Browse our website


The information we may collect includes:

  • First and last name
  • Mailing address
  • Email address
  • Phone number
  • Information related to your project
  • Browsing data (via cookies)


2. Use of Information

The collected information is used to:

  • Respond to your service or quote requests
  • Contact you regarding your project
  • Send you marketing communications or newsletters (if you have consented)
  • Improve navigation and the content of our site
  • Generate anonymous statistics for analysis purposes


3. Newsletters and Communications

If you choose to subscribe to our newsletter, you will receive news, offers, and advice about our products and services. You may unsubscribe at any time by clicking the unsubscribe link included in every email.


4. Cookies and Analytics Tools

Our site uses cookies to facilitate navigation, store your preferences, and analyze your online behavior.

We use platforms to collect anonymous data about site traffic and usage. This data helps us continuously improve our content and user experience.

You can disable cookies through your browser settings, but this may affect certain site features.


5. Information Sharing

Your personal information is never sold, rented, or shared with third parties without your consent, except as required by law or to respond to a valid legal request. Only authorized members of our team or our service providers (hosting, newsletters, etc.) have access to it, strictly within the scope of their duties.


6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, loss, disclosure, or alteration.


7. Your Rights

In accordance with applicable laws, you have the right to:

  • Access your personal information
  • Request its correction or deletion
  • Withdraw your consent at any time
  • Object to certain processing activities


To exercise these rights, you can contact us at: rh@dpmarchand.com


8. Policy Updates

This Privacy Policy may be updated as needed. The date of the last update will always be indicated at the bottom of this page. We invite you to review it regularly.


9. Opt-In Method for Communications

We use a clear and explicit opt-in method for all marketing communications, including email and SMS. This means:

  • You will only receive promotional messages if you have actively given your consent.
  • Consent is collected through checkboxes on forms or via direct confirmation.
  • You can withdraw your consent at any time by clicking the unsubscribe link in emails or replying “STOP” to SMS messages.
  • We do not use pre-checked boxes or implied consent methods.


10. SMS Messaging Policy

10.1 SMS Consent

By consenting to receive SMS messages from us, you agree to these text messaging terms and conditions as well as our Privacy Policy, incorporated herein by reference.


10.2 Electronic Signature Disclosure

By agreeing to receive SMS messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.


10.3 Privacy and SMS Messaging

We respect your privacy. We use only the information you provide through this service to deliver your mobile messages and respond to you. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in delivering mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nevertheless, we reserve the right to disclose any information necessary to comply with any law, regulation, or government request, to avoid liability, or to protect our rights or property. This SMS service privacy policy applies to your use of the text messaging service and is not intended to modify our general Privacy Policy, incorporated by reference above, which may govern the relationship between you and us in other contexts.


10.4 SMS Messaging Costs

We do not charge you for messages you send or receive via this SMS service. However, messaging and data rates may apply. Depending on your wireless provider plan or another applicable provider, you may be charged by your carrier or any other applicable provider.


10.5 Frequency of Text Messages

This text messaging service is intended for person-to-person conversational communications between you and our employees. We may send you an initial message providing details about the service. After that, the number of SMS messages you receive will vary depending on how you use our services and whether you take actions that generate more SMS messages from us (e.g., sending a HELP request).


10.6 Sign Up for SMS Alerts

Text START to (450) 638‑2026 to receive SMS updates from DP&Marchand about your appointments and orders. Msg & data rates may apply. Message frequency varies. Reply STOP to unsubscribe. HELP for help.


10.7 Opting Out of Text Messages

If you no longer wish to receive SMS messages, you may reply to any SMS with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you an SMS confirming your opt-out.


10.8 Contact Us

For support, please contact us directly at rh@dpmarchand.com with the details of the message received.


Last updated: August 13 2025